WHEN BOOKING ONLINE, YOU WILL BE ASKED TO LOG IN TO OR CREATE AN ACCOUNT.

​

IF YOU HAVE VISITED THE PLAY FACTORY RECENTLY AND YOU HAVE A ‘PLAY PASSPORT’ ACCOUNT YOU MUST USE THIS ACCOUNT TO BOOK, BUT WILL NEED TO SET A PASSWORD IN ORDER TO USE YOUR ACCOUNT ONLINE. TO DO THIS, FOLLOW THE BOOKING PROCESS AND THEN WHEN PROMPTED TO LOG IN, EITHER CLICK ‘FORGOT PASSWORD’ AND WE WILL EMAIL YOU A PASSWORD TO THE EMAIL ADDRESS YOU USED TO REGISTER, OR CALL US AT THE CENTRE AND WE WILL ALLOCATE YOU A PASSWORD.

ONCE YOU HAVE SET YOUR PASSWORD, YOU CAN LOG IN AND PROCEED WITH YOUR BOOKING. 

​

IF YOU HAVEN’T VISITED , YOU WILL NEED TO CREATE A NEW ACCOUNT BY FOLLOWING THE INSTRUCTIONS ON THE PAGE.